I assure you, I am not a 'let me speak to the supervisor type.' But after some more unpleasantness, it got worked out. I tried to open a safety deposit box - which I eventually did - but only after dealing with an unpleasant staff member who then immediately referred me to the supervisor. I don't necessarily blame the staff because I don't know what stress they've been under, but nearly everyone I came in contact with was cranky. I've stayed at the Orleans before, but never again.
